This homeowner’s dog decided to have a snack with the carpet while they were gone one evening. It was a small area but was right in the entry way of the house where everyone could see. Every time he walked by it bugged him more and more. He was very skeptical after dealing with several other repair companies that were a no show or said the job was too small. MCR was able to give an estimate over the phone and provide same day service. Needless to say, he was very happy with the result.