These folks just purchased a foreclosed home that had sat vacant for a long time.  The excessive heat caused the carpet to ripple up in several areas.  Prior to closing, the homeowner went online to see what could be done about the ripples.  She found MCR and we gave her a price right over the phone and set up an appointment to come out on the closing day.  Right after she got the keys we were able to come in and stretch out all those ripples making the carpet like new.